Your Privacy, Clearly Explained
Last Updated: January 2026
Summary: DoseDone collects only the information necessary to deliver medication reminder services. We never sell your data. You can request deletion of your information at any time. This policy explains exactly what we collect, how we use it, and your rights.
1. Information We Collect
1.1 Account Information
When you create a DoseDone account or use our services, we may collect:
- Full name
- Mobile phone number
- Email address (optional)
- Beneficiary details and contact information
- Caregiver contact information
1.2 Health-Related Information
To deliver medication reminder services, we store:
- Medication names and reminder schedules
- Preferred reminder times
- Adherence activity and call response logs
1.3 Usage Information
We automatically collect certain technical information including:
- IP address and device type
- Browser type and version
- Platform usage data and access times
2. How We Use Your Information
We use your information exclusively to operate and improve DoseDone, including:
- Delivering automated medication reminder calls
- Sending notifications to caregivers
- Providing adherence reports
- Managing accounts
- Improving platform performance
- Preventing fraud
- Legal compliance
We do not use your data for third-party marketing.
3. Healthcare Data Protection
We apply strong safeguards including encryption, restricted access, monitoring, and audits.
DoseDone is not a HIPAA Covered Entity.
5. Data Retention
We retain data only as long as necessary.
You may request deletion at any time.
6. Your Privacy Rights
- Access your data
- Correct data
- Delete data
- Restrict processing
- Data portability
- Withdraw consent
8. Security Measures
- 256-bit encryption
- Encrypted storage
- Access controls
- Monitoring
9. Children's Privacy
Not intended for users under 13.
10. Changes to This Policy
We may update this policy periodically.