Terms of Usage
Last Updated: January 2026. These Terms govern your use of DoseDone's medication reminder platform and services.
Summary: DoseDone provides automated medication reminders — not medical advice. You must have consent to enroll a phone number. You are responsible for your account. We are not liable for medical outcomes. Questions? Email hello@dosedone.com.
1. Acceptance of Terms
By accessing or using DoseDone ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. DoseDone may update these Terms at any time. Continued use constitutes acceptance.
2. Description of Service
DoseDone provides automated medication reminder calls, adherence monitoring tools, and caregiver notification features.
DoseDone is not a healthcare provider or substitute for medical advice.
3. User Accounts
- Must be 18+
- Provide accurate information
- Maintain account security
- Report unauthorized access
- Responsible for account activity
4. Acceptable Use
- No unlawful use
- No false information
- No non-consented phone numbers
- No hacking or reverse engineering
- No harassment or misuse
5. Medical Disclaimer
Important Health Disclaimer
DoseDone is a reminder tool — not medical advice.
Consult healthcare professionals for decisions.
Not for emergencies.
6. Non-Emergency Use
DoseDone is not intended for emergency use and does not provide medical advice, diagnosis, or treatment.
The Service is designed solely as an assistive tool to help users remember to take medications on time. It should not be relied upon for urgent or critical medical situations.
In the event of a medical emergency, users must immediately contact emergency services or a qualified healthcare provider.
7. Consent to Automated Calls
- You have consent for phone number
- Beneficiary agrees
- You have legal right to enroll
8. Payments and Subscriptions
Subscription billing applies.
Cancel anytime.
9. Data and Privacy
Subject to Privacy Policy.
10. Service Availability and Call Reliability
DoseDone makes reasonable efforts to ensure reliable delivery of automated reminder calls. However, users acknowledge that call delivery may be affected by factors beyond our control.
Calls may fail, be delayed, or not be delivered due to, but not limited to:
- Telecom network issues or carrier disruptions
- Internet connectivity problems
- Power outages or device unavailability
- Incorrect or unreachable phone numbers
- Do Not Disturb (DND) or carrier-level restrictions
- System maintenance or unforeseen technical failures
DoseDone shall not be held liable for missed, delayed, or unsuccessful reminders resulting from such conditions. Users are advised to use additional methods where necessary for critical medication adherence.
11. Right to Deny or Suspend Service
DoseDone reserves the right to deny, suspend, or terminate access to the Service at its sole discretion, without prior notice, if we believe that a user has violated these Terms or engaged in activities that may harm the platform, its users, or third parties.
- Providing false or misleading information
- Using the service without proper consent of the beneficiary
- Abusive, fraudulent, or unlawful behavior
- Attempting to disrupt, hack, or misuse the platform
We may also restrict access where required for security, legal compliance, or operational reasons. Such actions are taken to protect the integrity, reliability, and safety of the DoseDone platform.
12. Limitation of Liability
Not liable for indirect damages.
13. Termination
You can terminate anytime.
14. Governing Law
Subject to applicable laws.